Every figure below is an unfilled placeholder. No number in
this piece may be replaced with an estimate, a recollection or a plausible-looking value. Each
one is replaced with a sourced, dated figure and a citation, or the section is cut.
Scope and method
This report covers [PLACEHOLDER — verify before publishing] organisations across [PLACEHOLDER — verify before publishing] sectors, surveyed between [PLACEHOLDER — verify before publishing] and [PLACEHOLDER — verify before publishing].
Sample construction, respondent seniority mix, and margin of error to be documented here before
publication. Where a figure comes from a third-party source rather than our own survey, the
source, its publication date and its own sample size are stated inline.
Headline findings
- Share of organisations running at least one AI automation in production: [PLACEHOLDER — verify before publishing]
- Share still at pilot or proof-of-concept stage only: [PLACEHOLDER — verify before publishing]
- Median time from first pilot to first production workflow: [PLACEHOLDER — verify before publishing]
- Share reporting a measured reduction in manual handling time: [PLACEHOLDER — verify before publishing]
- Share that has retired an automation after deployment, and the stated reason: [PLACEHOLDER — verify before publishing]
Where automation is actually deployed
The functions to be ranked, each with its own figure, once sourced: customer support triage,
inbound lead handling, document extraction, internal knowledge search, finance and back-office
reconciliation, and reporting. Ranking table: [PLACEHOLDER — verify before publishing]
What is blocking the rest
Candidate blockers to be evidenced rather than asserted: data readiness, unclear ownership,
absence of a measurable baseline, integration cost, and procurement or compliance review. Share
citing each: [PLACEHOLDER — verify before publishing]
The measurement gap
Our own observation, stated as an observation and not as data: most teams cannot say what the
manual process cost before automation, which makes any claimed saving unfalsifiable. The share
of respondents holding a pre-automation baseline is the single most useful number in this
report, and it is [PLACEHOLDER — verify before publishing].
Method notes and limitations
Self-selection bias, respondent seniority skew, and the definition of "in production" used in
the questionnaire all need stating plainly here. Full question wording to be published alongside
the report.